Privacy Policy

ErgoVision ("we", "us"), operated by LAMA Medical, respects your privacy. This policy explains what we collect when you use ergovisionloupes.com and contact us about our products.

Information we collect

When you contact us via WhatsApp, phone, email, or our quiz, we may collect your name, phone number, email address, profession, and any details you share about your fitting or purchase. We also collect standard analytics data (pages visited, device, referrer) via Google Analytics.

How we use it

• To respond to enquiries and schedule fittings.
• To fulfil orders, warranty service, and after-sales support.
• To improve our website, product range, and communications.
• To send occasional service updates you have opted into.

Sharing

We do not sell your data. We share it only with LAMA Medical branches fulfilling your fitting or order, and with service providers (hosting, analytics, messaging) that process data on our behalf.

Cookies & analytics

We use Google Analytics 4 to understand aggregate site usage. You can block analytics cookies in your browser settings.

Your rights

You may request access, correction, or deletion of your personal data at any time by contacting us on WhatsApp or by email.

Contact

Questions about this policy? Reach us via the WhatsApp button on any page, or through any LAMA Medical branch.